About Us
Full Service Design + Build
At Massey Remodel + Design, we create spaces that tell your story. As a family-owned, veteran-operated company, we proudly transform homes in King and Pierce County with care, integrity, and craftsmanship. By partnering with local vendors, we deliver personalized, high-quality designs that enhance your life while supporting our community.
Our Mission
At Massey Remodel + Design, we proudly serve with integrity, exceptional craftsmanship, and innovative in-house design. We transform houses into homes by bringing our clients’ visions to life with care and attention to detail. Through local partnerships and advanced technology, we deliver efficient, high-quality results. Our mission is to enrich lives, strengthen our community, and inspire trust—one home and one project at a time.
Meet Our Team
JAMES MASSEY
Owner & Operator
As a veteran and skilled leader, James brings unmatched expertise to Massey Remodel + Design. His journey began working on his grandparents' homestead, where he developed a strong work ethic and passion for craftsmanship, later refined during a career in underwater construction. Lead by his passion for creating, James founded Massey Remodel + Design, a company committed to transforming homes and serving the community. Leading a talented team specializing in kitchen, bath, and full-service interior remodeling, James ensures every project reflects excellence and care.
Favorite Kitchen Design Trend: Induction Cooktops
Go-To Local Restaurant: The Mill, Milton WA
Best Vacation: Costa Rica; From beach to mountain top!
Guilty Pleasure: Napping
Associations:
GENESSA MASSEY
Principal Designer
With over 20 years of design experience, Genessa’s passion for crafting cohesive and innovative spaces makes her an invaluable part of our team. Her love for cooking and all things food seamlessly blends with her design expertise, resulting in kitchen designs that are as functional as they are beautiful. Drawing from her background in the high-tech industry, Genessa champions continuous learning, innovation, and the early adoption of cutting-edge technology. Outside of helping clients bring their dream kitchens and bathrooms to life, she enjoys exploring the mountains, whether snowshoeing in winter or backpacking to one of Washington’s many alpine lakes in summer.
Favorite Kitchen Design Trend: Plaster Range Hoods
Go-To Local Restaurant: Wooden City, Tacoma WA
Best Vacation: Tulum, Mexico
Guilty Pleasure: Fran’s Chocolates
Associations:
RECHELLE MENDOZA
Marketing Manager
As Marketing Manager, Rechelle has made an immediate impact by showcasing client stories through engaging content and visuals. She brings extensive marketing and remodeling experience to the Massey team. Her career began at a leading countertop fabricator and later at one of Tacoma's largest cabinet makers, giving her a unique blend of industry knowledge and storytelling skills. From refining our website and social media to shaping the Massey Remodel + Design brand, she brings creativity, precision, and a passion for meaningful design to every project. Beyond work, Rechelle enjoys crafting personalized gifts, organizing events, and volunteering, all driven by her love of creating connections and spreading joy.
Favorite Kitchen Design Trend: White Oak Cabinets
Go-To Local Restaurant: Trophy Cupcake, Bellevue, WA
Best Vacation: Maui, Hawaii
Guilty Pleasure: Binge watching all 19 seasons of Grey’s Anatomy - Multiple Times
Associations:
Our Core Values
1.
Collaboration
Our approach emphasizes collaboration—not just within our team but also with you, our valued client. Together, we create spaces that reflect your vision while drawing on our expertise in design and craftsmanship.
2.
Integrity
Transparency is at the heart of every decision, ensuring our clients feel confident and informed throughout their remodeling journey. Whether it's presenting a clear budget or setting realistic expectations, integrity is non-negotiable.
3.
Reliability
Every member of our team takes pride in their role and owns their part in making your dream a reality. Accountability means meeting deadlines, honoring commitments, and delivering exceptional work without compromise.
4.
Advancement
Innovation and learning are the lifeblood of our business. We stay ahead of trends, adopt new technologies like Buildertrend, and continuously refine our processes to serve you better.
Our Story
Founded in 2018 by James Massey, Massey Remodel + Design began as a humble remodeling business based in Auburn, WA. What started as a small operation, quickly evolved into something much more comprehensive and design driven. In 2021, we took a significant step forward when Genessa Massey joined our team to lead the design division. With her expertise, we expanded our vision, becoming Massey Remodel + Design—a full-service remodeling and design company offering a seamless blend of form and function for homeowners across South King and Pierce County.
We are deeply inspired by the region we call home. The Pacific Northwest isn’t just where we work—it’s a part of who we are. Our commitment to staying local runs through everything we do, from the materials we source to the partnerships we cultivate. For instance, we’re proud to collaborate exclusively with family-owned, local cabinetry makers who bring decades of experience and a deep pride in their craft. These artisans share our dedication to quality and attention to detail, ensuring that every project we complete is as unique as the clients we serve.
At Massey Remodel + Design, we’re driven by the people we work with—our clients, our staff, our vendors, and our trade partners. They inspire us daily and remind us why we love what we do. Specializing in custom kitchen, bathroom, and whole-home renovations, we approach each project with creativity, care, and an unwavering commitment to excellence. For us, remodeling is about more than just construction—it’s about breathing new life into spaces that have grown tired or outdated, preserving the character of a home while reimagining its potential, and creating something timeless that will continue to inspire and serve families for years to come.